*The following privacy notice explains how your data is collected, used, transferred and disclosed by Surviving Urban LLC. It applies to data collected when you use our websites, iOS & Android applications, social media, email, phone and when you participate in our competitions or events. We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we collect and how it is used.
Your Device Information
When you visit our website, we automatically collect certain information about your device. Your IP address, time zone, and some of the cookies that are installed on your device are all important to both of us. This helps us learn what you like, and what you're looking for by collecting data from your visits. Which products you viewed, how you stumbled upon our little site, etc. This also ensures we meet our legal responsibilities to ensure our business and customers are protected at all times as your security is our important to us.
We collect Device Information using the following technologies:
We take the protection of our customer’s data very seriously, so you can trust we wouldn’t, and don’t, sell or distribute any of your personal data to untrusted third parties. We do, however, share relevant parts of your data with select third parties (if they are processing data on our behalf). These are closely selected, monitored and audited companies who assist us in providing our services to you the customer. We call these companies Data Processors and to help explain what they do we have broken these down to 3 key categories:
*Our Customer Care team are always happy to answer any questions you may have. Contact our privacy team by dropping us a line through our contact us page.
European (EEA) Customers
Any third parties processing customer data outside of the EEA on behalf of Surviving Urban must participate in the EU-US and Swiss-US Privacy Shield frameworks. This ensures that companies have a standard for protecting and processing your data. If we transfer personal information to a third party, the third party's access, use, and disclosure of the personal data must also comply with Privacy Shield obligations.